Log into the CSU’s encrypted data transfer service at. Locate the Avaya IX Workplace software in Self Service by searching for any partial word in the name or description, such as 'phone' or 'Avaya.'Ĭlick Install (or Reinstall) to install Avaya IX Workplace. Locate the Self Service application for Mac on a university-provided Mac computer. Submit a Service Request through the IT Help Desk to request a softphone account be set up for your campus extension:
Avaya IX Workplace requires macOS 10.12 'Sierra' or newer.
Note: An active VPN connection using the Global Protect client is required to successfully log into the phone system using Avaya IX Workplace.
